Starting: immediately
Work load: PT, 1.5-10 hours/week
Must have weekend afternoon and weekday evening availability
Pay-rate: $21/h

Climbing Instructors are responsible for supplying a safe and engaging atmosphere for students.

Responsibilities

• Arriving in a timely manner and ready to interact positively with your group of students
• Acting as a role model for the students in the program
• Describing and demonstrating climbing techniques
• Engaging with climbers and tailoring instruction to their needs
• Encouraging students to participate in various climbing related activities and to adopt a mindset of growth and exploration
• Patiently dealing with challenging behaviors and scenarios, while maintaining a mature, solution-oriented attitude
• Being creative and focused on problem solving
• Improving your performance by incorporating feedback from superiors and colleagues into your work routine
• Giving feedback on the program’s strengths and weaknesses and identifying potential streamlining of processes, where appropriate

Requirements

• At least 1 year climbing experience, knowledge and technical expertise
• Have CPR/AED/First Aid certification (preferred, not required)
• Experience in an instructional setting or with childcare
• Availability to work weekday afternoons and evenings, weekend mornings and afternoons
• Maintaining at least 1 class per week
• Positive attitude

Perks

• Free membership for employee
• Free membership for one significant other (for employees working at least 20 hours/week in the previous month)
• Career development opportunities

There is potential for this role to be combined with our opening at our Welcome desk. Please let us know in your application materials if you are interested in that role as well.

Please send your resume and cover letter at jobs@halfmoonbouldering.com with the subject "Climbing Instructor" including any supporting documentation (certifications, recommendations, etc.)

Updated March, 2025

Starting: end of March
Work load: PT, 4.25-15 hours/week
Must have Saturday/Sunday and weekday evening availability
Pay-rate: $21/h

This position is suited for cheerful, outgoing, and dynamic individuals who enjoy the gym environment and all of its patrons. Your job will include the majority of tasks required to run the gym on a day-to-day basis, from customer interaction to keeping the gym safe and clean.

Welcome Desk Team Members are expected to provide excellent service to our diverse group of customers, develop and maintain impactful connections with members, and guide new guests through the basic use of climbing equipment and safety procedures.

Responsibilities

• Client interaction and support
• Building member relationships
• Engaging with customers about programs, sales, and events
• Explaining and demonstrating correct usage of climbing equipment and the facility rules
• Monitoring climbing areas to ensure climbers and spectators adhere to safety procedures
• Data entry & digital communication
• Maintaining member files and waiver forms
• Performing point-of-sale transactions
• Restocking
• Performing cleaning duties and maintaining the facility’s cleanliness

Requirements

• Weekday evening and weekend availability
• Providing excellent customer service and building community
• Strong work ethic and communication skills
• Positive attitude and active engagement in gym life
• Thriving in a busy, fast-paced retail environment
• Attention to detail in every aspect of your work: from data entry to facility cleanliness
• Willingness to learn and to further develop and improve customer service

Preferred (not required at entry, but you must be willing to learn & train)

• Climbing experience, knowledge, and technical expertise
• Experience with Rock Gym Pro and point of sale transactions
• CPR/AED/First Aid certification

Perks

• Free Membership for employee
• Free Membership for one significant other (for employees working at least 20 hours/week in the previous month)
• Public transit free pass upon request
• Employee Wellness Program
• Employee Industry Discounts
• Career development opportunities

There is potential for this role to be combined with our opening in our programs and instruction department. Please let us know in your application materials if you are interested in instruction as well.

Please send your resume and cover letter at jobs@halfmoonbouldering.com with the subject "Welcome Desk Team Member" including any supporting documentation (certifications, recommendations, etc.)

Updated March, 2025